Thirty, sixty, ninety
One branch. A sponsor on the operations or retail side. A written check-in each week. A go or no-go at day 90.
| Window | Institution provides | Napkin provides |
|---|---|---|
| Days 1–30 | One branch, a sponsor (ops or retail), staff roster, member-disclosure decision | Setup, staff orientation, the assistant in live conversations, a weekly written check-in |
| Days 31–60 | Feedback on tasks, coaching prompts, and required language; access-role owners named | Tuning of tasks and language to that institution; retention and role confirmation |
| Days 61–90 | Go / no-go on self-serve or enterprise | Written pilot summary. No invented metrics. Qualitative notes, plus the institution’s own numbers if they supply them. |