NapkinNapkin for nail salons
Three walk-ins left. Nobody got their names.
Napkin sends you a short report each morning: what clients asked for, who walked out, and where the front desk got stuck.
About $1 a day. Nothing to install on your registers.
Sample report. Not a real store.
Good morning. Here's Saturday at Main Street.
Customers asked for
Three walk-ins left between 11 a.m. and 1 p.m. All wanted a gel fill.
Two clients asked if you do dip powder. The front desk wasn’t sure.
Ran out
Gel top coat: down to the last bottle. Cuticle oil for sale at the desk: sold out.
At the front desk
Checkout backed up at 2 p.m. Clients waited to pay while the phone rang.
Your team
The morning shift offered nail art with most gel sets. The afternoon shift can match it.
Today
Start a walk-in wait list with names and numbers. Settle the dip powder answer with the team. Order gel top coat.
A normal day at your nail salon
It happens every day. Now you’ll know.
11:30 a.m.
A walk-in asks for a gel fill. Every tech is booked.
11:31 a.m.
They say they’ll try another salon. Nobody takes a number.
Next day, 7 a.m.
It’s in your report.
Sample morning report
Three walk-ins left between 11 a.m. and 1 p.m. All wanted a gel fill. Nobody took a name.
What you see every morning.
Four short parts, and a list of what to do today. Examples from the sample report above.
- 01
What clients asked for
“Two clients asked if you do dip powder. The front desk wasn’t sure.”
- 02
What ran out
“Gel top coat: down to the last bottle. Cuticle oil for sale at the desk: sold out.”
- 03
Where the front desk got stuck
“Checkout backed up at 2 p.m. Clients waited to pay while the phone rang.”
- 04
How each shift did
“The morning shift offered nail art with most gel sets. The afternoon shift can match it.”
How it works.
- 1
Plug it in at the front desk.
One small beacon. Nothing to install on your booking app or register.
- 2
Connect it from your phone.
It joins your salon’s Wi-Fi.
- 3
Read your report.
Your first report comes within a day or two.
Book a 15-minute call.
We'll walk you through a sample report for a nail salon and answer your questions.
Questions
- How does Napkin know what clients asked for?
- The beacon sits at the front desk and picks up talk there: check-in, booking and checkout. Napkin turns it into short notes for your report. Audio is deleted after 7 days by default. You choose how long notes are kept, up to 12 months.
- Where does the beacon go?
- At the front desk, away from the nail tables. The report is about the desk: who walked in, what they asked for, and how checkout went. We’ll help you pick the spot on the call.
- Do I need to tell clients and staff?
- Yes. We give you a sign for the front desk and a short note for your team. Rules differ by state, and we’ll walk you through yours on the call.
- What does it cost?
- About $1 a day. See pricing for details.
- Do I need to change my booking app or register?
- No. Napkin doesn’t touch your booking app or your register.
- What about my staff?
- It’s about the shift, not one tech. The report shows what worked so every shift can do it too.
- What happens to the data?
- Conversation data is not used to train models outside Napkin. See our privacy page for details.