NapkinNapkin for sandwich shops
A catering order for 20. Nobody called back.
Napkin sends you a short report each morning: what the lunch crowd asked for, what ran out, and where the line got stuck.
About $1 a day. Nothing to install on your registers.
Sample report. Not a real store.
Good morning. Here's Tuesday at Main Street.
Customers asked for
A customer asked about catering for 20 people on Thursday. Nobody took their number.
Customers asked for a vegetarian option at lunch again.
Ran out
Sourdough: out at 1 p.m. Turkey: low by close.
At the counter
Online orders and the walk-in line competed at noon. Walk-ins waited.
Your team
The lunch shift offered chips and a drink with most orders. The evening shift can match it.
Today
Start a catering sign-up sheet. Try a vegetarian special. Bake more sourdough for lunch.
A normal day at your sandwich shop
It happens every day. Now you’ll know.
11:50 a.m.
A customer asks about lunch for 20 people on Thursday.
12:00 p.m.
The line wraps the door. Nobody takes their number.
Next day, 7 a.m.
It’s in your report.
Sample morning report
A customer asked about catering for 20 people on Thursday. Nobody took their number.
What you see every morning.
Four short parts, and a list of what to do today. Examples from the sample report above.
- 01
What customers asked for
“Customers asked for a vegetarian option at lunch again.”
- 02
What ran out
“Sourdough: out at 1 p.m. Turkey: low by close.”
- 03
Where the line got stuck
“Online orders and the walk-in line competed at noon. Walk-ins waited.”
- 04
How each shift did
“The lunch shift offered chips and a drink with most orders. The evening shift can match it.”
How it works.
- 1
Plug it in by the counter.
One small beacon. Nothing to install on your registers.
- 2
Connect it from your phone.
It joins your store’s Wi-Fi.
- 3
Read your report.
Your first report comes within a day or two.
Book a 15-minute call.
We'll walk you through a sample report for a sandwich shop and answer your questions.
Questions
- How does Napkin know what customers asked for?
- The beacon picks up talk at the counter. Napkin turns it into short notes for your report. Audio is deleted after 7 days by default. You choose how long notes are kept, up to 12 months.
- Do I need to tell customers and staff?
- Yes. We give you a counter sign and a short note for your team. Rules differ by state, and we’ll walk you through yours on the call.
- What does it cost?
- About $1 a day. See pricing for details.
- Do I need to change my POS or install software?
- No. Napkin doesn’t touch your registers.
- How does setup work?
- Plug the beacon in near the counter and connect it to your store’s Wi-Fi from your phone. Your first report comes within a day or two.
- What about my staff?
- It’s about the shift, not one person. The report shows what worked so every shift can do it too.
- What happens to the data?
- Conversation data is not used to train models outside Napkin. See our privacy page for details.